Truck Towing Information - get you back on the road
We rely on the experience and expertise of our service providers to determine if towing is the best option for your vehicle. This may be due to the diagnosis or because the location is deemed unsafe for work on the roadside. If towing is necessary, we will arrange within the limits of your cover.
Our towing service will:
- Tow your truck to the nearest place of safety and/or the nearest place of repair.
- Secure or store your truck if the breakdown occurs outside of business hours.
Alternatively, you may choose to have your truck towed to another destination.
Towing Cover Options
Towing is provided to a maximum value per incident (as outlined in Table below) throughout the term of the selected cover. Read how to choose cover here.
We Can Tow Your Trailer Too
Our service provides cover to the truck only however, if we are towing your truck, we will also tow your trailer provided we are able to comply with all state and local legislation and it’s safe to do so. The driver must agree to accept any additional towing costs incurred, over and above their nominated level of cover as outlined in the above Table.
In all cases, the decision regarding whether a vehicle requires towing rests solely with the Truck Assist Service Provider.